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FREQUENTLY ASKED QUESTIONS

  • Why should I purchase from the Ella Signature Collection?
    The Ella Signature Collection offers the best hair quality because it comes directly from a single donor which means that all cuticles are alligned. When cuticles are alligned there is a guarantee that there will be close to no shedding. As a company, we can vouch that our hair stands close to none with our prices. This quality is a result of a lot of research and testing to make sure that we can provide the best quality hair for you. There are many hair companies our here that are dishonest about the origins and quality of the hair for example "grade 9A,10A hair". Ever heard of that? Yes that is all a marketing tactic. There is no such this as 'Grade 10AAA' hair, there is only processed and unprocessed hair. We offer unprocessed hair in its natual form.
  • How many grams/ounces of hair are in each bundle?
    100 grams or 3.5oz
  • What are your tips for general maintenance?
    IMPORTANT: Always Co-wash the hair every week and do your best to use products that are free of sulfates and parabens. Please make sure you do not utilise heavy products such as grease and thick oils, etc. A light serum or oil such as argan oil can be added for additional shine (minimal amount).
  • How long does the Ella Signature Collaction Hair last?
    Our hair can last for several years with proper care.
  • Can I colour my Ella Signature bundles/wigs?
    Absolutely however please seek advise from an expert or a professional. We do not claim any liability to any damaged hair as a result of a wrong application of hair products.
  • How many bundles do I need for a full head?
    Our bundles are naturally thick but not heavy. We recommend using 3 bundles for lenghts such as 14 inches to 20 inches. From 22 inches to 30 inches we recomment using 3-4 bundles depending on the desired thickness.
brown hair

Frequently asked questions

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